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Whether it’s an emergency repair or part of planned upgrade works, we can replace or install modern MDPE (plastic) water mains from your boundary to your internal stopcock, ensuring a reliable and efficient water supply to your property.
Get in TouchBurst water mains can occur for a variety of reasons, often without warning. One of the most common causes is cold weather, which can cause pipes to freeze, expand, and eventually crack as temperatures fluctuate. Aging or corroded pipes are also highly susceptible to failure, particularly in older properties where materials have weakened over time.
High water pressure places constant strain on pipe joints and fittings, increasing the likelihood of a burst, while ground movement, from heavy traffic, nearby construction, or natural soil shifts can physically damage underground pipes.
Even small leaks left unrepaired can escalate into a major rupture if ignored. At Pro Drainage, we understand the factors behind water main bursts and use modern diagnostic tools to identify the root cause, helping to prevent future issues and ensure your water system remains safe, reliable, and efficient.
Get in Touch TodayRecognising the early signs of a burst water main can help prevent serious damage to your property and surrounding areas. One of the most obvious indicators is pooling water on driveways, pavements, or lawns where no rain has fallen recently. You might also notice a sudden drop in water pressure, discoloured or murky tap water, or unusual noises such as hissing or banging within your plumbing system.
Damp patches, cracks, or sinkholes in outdoor areas can also point to a hidden underground leak. In some cases, your water bill may rise unexpectedly due to continuous water loss. If you suspect a burst water main, it’s important to act fast, turn off your water supply and contact the experts at Pro Drainage.
Our team can quickly locate and repair the problem, preventing further damage and restoring your water supply safely and efficiently.
Contact UsWhen a burst water main occurs, responsibility depends on where the damage has happened. In most cases, the local water company is responsible for maintaining and repairing the public water mains that run beneath roads and footpaths.
However, once the water supply crosses the boundary of your property, the homeowner becomes responsible for the pipes running from the boundary to the internal stopcock. These are known as supply pipes or service pipes, and any leaks or bursts within this section must be repaired privately.
If you’re unsure who is responsible for a burst or leak near your property, our team at Pro Drainage can help assess the issue, determine ownership, and carry out any necessary repairs quickly and efficiently. We’ll guide you through the process and ensure your water supply is restored with minimal disruption.
Get In TouchIf a pipe bursts or you suspect a major leak, knowing how to turn off your water supply quickly can help prevent serious damage.
The first step is to locate your internal stopcock, usually found under the kitchen sink, in a utility room, or near the front of your property where the water pipe enters the building. Turn the valve clockwise to shut off the flow of water. If the leak is outside or you can’t find your internal valve, you may need to use the external stop tap, typically located in a small chamber near the boundary of your property.
Once the water is off, open your taps to drain any remaining water from the system and reduce pressure. Then, call Pro Drainage, our emergency team is available 24/7 to isolate, repair, and restore your water supply safely and efficiently.
Contact UsPreventing a burst water main starts with regular maintenance and a few simple precautions. During colder months, ensure your pipes are well-insulated to protect them from freezing temperatures, as frozen water expands and can cause pipes to crack or burst.
Regularly check for leaks, damp patches, or changes in water pressure, these can be early signs of underlying pipe damage. It’s also important to monitor water pressure levels, as excessive pressure puts unnecessary strain on joints and fittings. If your property has old or corroded pipework, consider upgrading to durable MDPE (plastic) pipes for improved reliability and lifespan. Avoid planting trees or heavy landscaping directly above buried water lines, as root movement and soil shifts can damage underground pipes over time.
At Pro Drainage, we offer expert advice and professional maintenance services to help homeowners keep their water systems safe, efficient, and burst-free year-round.
Contact UsTrenchless water main repair is a modern, no-dig method used to fix or replace damaged pipes with minimal disruption. Instead of excavating large sections of ground, our engineers use advanced techniques such as pipe bursting and mains lining to repair the existing water main from within.
Pipe bursting involves breaking the old pipe while simultaneously pulling a new one into place, while lining creates a durable new inner layer that seals cracks and leaks. These methods are ideal for properties with driveways, gardens, or paved areas, as they reduce mess, noise, and repair time.
Trenchless repairs are also more cost-effective and environmentally friendly compared to traditional excavation. At Pro Drainage, we use the latest equipment and technology to deliver fast, reliable, and long-lasting trenchless water main repairs, helping you restore your water supply with minimal impact on your property and surroundings.
Get in Touch
If you’re dealing with a burst water main, leak, or any water supply issue, don’t wait, contact Pro Drainage today. Our experienced engineers are available 24/7 to provide fast, reliable, and professional service when you need it most. Call us now for immediate assistance or to arrange a free quote. We’ll respond quickly, assess the problem, and get your water supply running safely again in no time.